A-10, r. 1 - Regulation respecting travel agents

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43.10. In the cases provided for in section 30.5 of the Act, the president may reimburse to the customer:
(a)  the sums paid by the customer to the travel agent for the service the customer did not benefit from. If the customer has partially benefitted from a tourist service, the reimbursement of the service must be proportionate to the unused service;
(b)  the reasonable costs paid to replace the tourist benefit the customer did not benefit from;
(c)  the other reasonable costs paid owing to the event that prevents the customer from availing himself of other tourist services such as
i.  living and accommodation expenses up to a maximum amount of $241 per day per person;
ii.  where applicable, the costs paid to ensure a departure or repatriation required under the circumstances.
O.C. 986-2018, s. 42.
43.10. In the cases provided for in section 30.5 of the Act, the president may reimburse to the customer:
(a)  the sums paid by the customer to the travel agent for the service the customer did not benefit from. If the customer has partially benefitted from a tourist service, the reimbursement of the service must be proportionate to the unused service;
(b)  the reasonable costs paid to replace the tourist benefit the customer did not benefit from;
(c)  the other reasonable costs paid owing to the event that prevents the customer from availing himself of other tourist services such as
i.  living and accommodation expenses up to a maximum amount of $232 per day per person;
ii.  where applicable, the costs paid to ensure a departure or repatriation required under the circumstances.
O.C. 986-2018, s. 42.
43.10. In the cases provided for in section 30.5 of the Act, the president may reimburse to the customer:
(a)  the sums paid by the customer to the travel agent for the service the customer did not benefit from. If the customer has partially benefitted from a tourist service, the reimbursement of the service must be proportionate to the unused service;
(b)  the reasonable costs paid to replace the tourist benefit the customer did not benefit from;
(c)  the other reasonable costs paid owing to the event that prevents the customer from availing himself of other tourist services such as
i.  living and accommodation expenses up to a maximum amount of $217 per day per person;
ii.  where applicable, the costs paid to ensure a departure or repatriation required under the circumstances.
O.C. 986-2018, s. 42.
43.10. In the cases provided for in section 30.5 of the Act, the president may reimburse to the customer:
(a)  the sums paid by the customer to the travel agent for the service the customer did not benefit from. If the customer has partially benefitted from a tourist service, the reimbursement of the service must be proportionate to the unused service;
(b)  the reasonable costs paid to replace the tourist benefit the customer did not benefit from;
(c)  the other reasonable costs paid owing to the event that prevents the customer from availing himself of other tourist services such as
i.  living and accommodation expenses up to a maximum amount of $210 per day per person;
ii.  where applicable, the costs paid to ensure a departure or repatriation required under the circumstances.
O.C. 986-2018, s. 42.
43.10. In the cases provided for in section 30.5 of the Act, the president may reimburse to the customer:
(a)  the sums paid by the customer to the travel agent for the service the customer did not benefit from. If the customer has partially benefitted from a tourist service, the reimbursement of the service must be proportionate to the unused service;
(b)  the reasonable costs paid to replace the tourist benefit the customer did not benefit from;
(c)  the other reasonable costs paid owing to the event that prevents the customer from availing himself of other tourist services such as
i.  living and accommodation expenses up to a maximum amount of $208 per day per person;
ii.  where applicable, the costs paid to ensure a departure or repatriation required under the circumstances.
O.C. 986-2018, s. 42.
43.10. In the cases provided for in section 30.5 of the Act, the president may reimburse to the customer:
(a)  the sums paid by the customer to the travel agent for the service the customer did not benefit from. If the customer has partially benefitted from a tourist service, the reimbursement of the service must be proportionate to the unused service;
(b)  the reasonable costs paid to replace the tourist benefit the customer did not benefit from;
(c)  the other reasonable costs paid owing to the event that prevents the customer from availing himself of other tourist services such as
i.  living and accommodation expenses up to a maximum amount of $205 per day per person;
ii.  where applicable, the costs paid to ensure a departure or repatriation required under the circumstances.
O.C. 986-2018, s. 42.
43.10. In the cases provided for in section 30.5 of the Act, the president may reimburse to the customer:
(a)  the sums paid by the customer to the travel agent for the service the customer did not benefit from. If the customer has partially benefitted from a tourist service, the reimbursement of the service must be proportionate to the unused service;
(b)  the reasonable costs paid to replace the tourist benefit the customer did not benefit from;
(c)  the other reasonable costs paid owing to the event that prevents the customer from availing himself of other tourist services such as
i.  living and accommodation expenses up to a maximum amount of $200 per day per person;
ii.  where applicable, the costs paid to ensure a departure or repatriation required under the circumstances.
O.C. 986-2018, s. 42.